So we called right down to the front desk to allow them to know, to no avail bc they did not present or contact us back either. The «grievance name» obtained by way of to someone, the subsequent day about 24 hours later and offered us a $50 meals credit score to any of their Caesar’s owned eating places. WHAT A JOKE. Of course upon checkout, there wasn’t an actual particular person to satisfy with and we couldn’t likelihood missing our flights over another disappointing customer support expertise, so we were compelled to used the self kiosk to take a glance at. We will NEVER suggest the Flamingo to anybody for anything. We respect you taking the time to provide your feedback, Lisa. Your comments have been shared with the suitable staff for his or her input and attention. We worth your patronage and hope to sit up for welcoming you again.
- We are planning a big group journey (12-14) in March.
- Something related in value however trying much better.
- So we known as all the way down to the entrance desk to allow them to know, to no avail bc they did not present or contact us again either.
- We appreciate you taking the time to supply your feedback, Katie.
We are planning a giant group trip (12-14) in March. I am coordinating it and was recommending to the others we stay at the Flamingo due to its location and my good experiences there in the past. Instead, we’ll stay elsewhere (Harrah’s, New York, etc) related in value but much cleaner and not in such a state of dis-repair. Next time we are going to stay at a sister-property like Harrah’s or the Linq. Something comparable in worth however looking much better. Until some adjustments happen, I is not going to suggest this place to anybody. I did notice that a variety of the buttons int he hallways for the elevators did not work.
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Stayed here Halloween weekend for the When We Were Young Festival. Paid for a king bed with a High Roller view. Arrived after 10 PM on a Thursday evening and nonetheless had to wait in line for nearly an hour to use a self verify in kiosk. Initial impression was the room was very nice however the TV didn’t work. We had been advised to verify in w the front desk within the AM, which we did. They asked if it was alright to enter the room while we were gone for the day, sightseeing.
I inform the worker that we have to speak to the manager, and gesture to the blonde woman that was pointed out to us, however she sees me, activates her heel and walks the other method. We inquired what might be done relating to the TV problem and she or he provided to «improve us» to a room with a similar view. I called dirtyroullette the customer support line as quickly as more to see if there was ANYONE else that I might converse to and all I acquired again was an unapologetic, monotone, woman that provided to file a complaint for me. We waited the relaxation of the night for the Engineering Manager to indicate up along with his «explanation or apology» but you guessed it, no present.
Not The Best – Flamingo Las Vegas Hotel & Casino
This is not the Flamingo I truly have stayed at and loved prior to now. Thinking we would not be within the room a lot, we decided to simply make-do. When we woke Monday I needed to jump int he shower. Water barely warmed up, so I took a quick one. I do not usually call and complain as a result of I don’t desire them considering I am in search of any freebies.
Not The Best – Flamingo Las Vegas Lodge & On Line Casino
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We gave the OK but my husband took pictures of all of our stuff earlier than we left. I tried to name the customer support number however was informed that they were out of the US and I wanted to speak to someone on web site. So, you guessed it, we waited within the line, tried to keep calm and hopeful that someone would make it right in the end. My husband also tried to talk to Caesar’s Rewards, , they usually only identified what the manager looked like so we may ask to speak to her as quickly as we made to the entrance of the line.
We recognize you taking the time to supply your feedback, Timgerkman2021. We recognize you taking the time to supply your suggestions, Saleslady730. We appreciate you taking the time to supply your feedback, Katie. Roulette vendor was mean and took her sweet time rearranging chips. Other folks walked away from the desk because of her horrible attitude. This was my 3rd and final time staying at the flamingo.
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However, I did name concerning the lack of scorching water and one method or the other they made some adjustment and received the water warmer inside a few hours. I didn’t complain concerning the different issues within the room. This business makes use of tools provided by Tripadvisor to encourage and gather guest reviews, including this one. Thank you for taking the time to share your expertise with us, John! We cannot wait to welcome you back for one more nice time at Flamingo Las Vegas soon.